The queue detail window, containing real time information that is shown if you select a queue or waiting list in Overview of queues and waiting lists window, gives current situation information as well as information related to the today time perspective.
The name seen in the window title bar is the name of the queue/waiting list selected in the view leading to the detail window.
The queue detail window has four tabs
Telia CallGuide version 10.1. New info since last release is highlighted. ©Telia Sverige AB